Quality Approach

Quality is a consideration in every aspect of our business which defines us as a leading engineering raw materials supplier.

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We recognise that our customer base operates to the highest standards and require supply chain support which matches these standards. We take quality seriously and have back office systems in place to ensure that we supply products accurately and to the highest quality standards.

Industry-Leading Systems

Quality is at the heart of our bespoke IT platform and touches everything we do. Our fully embedded quality management system is comprehensive and covers the entire scope of our business. When you purchase materials from Smiths MRO you can be confident that the process is backed by high-performance quality systems which perfectly fit our business.

Accuracy

When you place an order, our bespoke IT platform performs hundreds of individual checks to ensure we fulfil your engineering raw material requirements to the highest standards. Our rigorous approach to process accuracy keeps mistakes to a minimum which is critical when supplying a market such as MRO. We continuously refine our systems to ensure the utmost levels of accuracy are achieved.

Traceability

Thanks to a unique barcoding system, our materials are fully traceable while under our care. All stocked materials at Smiths MRO carry a bar code. We also provide legible electronic test certificates.

Smiths MRO is accredited to ISO 9001 and EN 9120:2018, which again is a fitting endorsement of our quality credentials. Please click on these links to review our quality certification.

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